Privacy Policy

Last updated: April 23, 2026

This Privacy Policy explains how Lumina NEW ME Club ("Lumina", "we", "us", or "our") collects, uses, and protects your information when you use our website and personalized face yoga program.

1. Who We Are

Lumina NEW ME Club is the operator of the program available at bb.luminaclub.io and other Lumina-branded properties. For any privacy-related questions, you can reach us at help@luminaclub.io.

2. Information We Collect

• Email address — provided at checkout to receive your program access and account information.
• Payment information — handled entirely by Stripe, our PCI-DSS compliant payment processor. We never receive or store your full card number.
• Analytics data — anonymized usage data via Yandex Metrika and Meta Pixel (pages visited, clicks, device type, approximate location).

3. How We Use Your Information

• To provide and maintain your subscription and program access.
• To deliver your personalized 10-day program materials by email.
• To improve our product experience.
• To deliver relevant advertising and measure campaign performance (via Meta and other partners).
• To respond to support requests and communicate important service updates.

4. Cookies and Tracking

We and our partners use cookies and similar technologies to analyze usage and personalize your experience. Marketing cookies (Meta Pixel, Yandex Metrika) only load after you accept all cookies in the consent banner. You can control or block cookies via your browser settings at any time.

• Yandex Metrika — traffic analytics, session recordings, heatmaps.
• Meta Pixel — ad performance and audience measurement.
• LocalStorage — to remember your consent choice and selected plan within your browser.

5. Data Sharing

We share limited data only with trusted service providers required to operate the service:

• Stripe — payment processing.
• EmailJS — delivery of confirmation and program emails.
• Meta and Yandex — anonymized analytics and advertising only.

We do not sell your personal data to third parties.

6. Data Retention

We retain your account data for as long as you remain an active subscriber. You may request deletion of your data at any time by emailing help@luminaclub.io, and we will comply within a reasonable timeframe, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Unsubscribe from marketing emails at any time.
• File a complaint with your local data protection authority.

8. Security

We use industry-standard safeguards to protect your data, including SSL/TLS encryption for all traffic and Stripe's PCI-DSS certified infrastructure for payments. While no online service can guarantee absolute security, we take reasonable steps to protect the information you share with us.

9. Contact

For any privacy questions, concerns, or requests, please contact us at help@luminaclub.io.